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Smiley J Crewneck Sweatshirt

Your card will be billed as "SMILEY J COMPANY LLC"

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Privacy Policy

Our company respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website and services.

Information We Collect

We may collect the following types of information:

  1. Information You Provide Directly:
  2. When you use our services, such as booking a meeting, purchasing a product, or contacting us, we may collect personal information such as your name, email address, phone number, and any other details necessary to fulfill your request.

  3. Automatically Collected Information:
  4. When you visit our website, we may automatically collect information such as your IP address, browser type, device type, and browsing behavior. This data helps us understand how users interact with our website and improve its functionality.

How We Use Your Information

We use the information we collect to:

  • Process bookings, inquiries, and transactions.
  • Communicate with you about your bookings, purchases, or other requests.
  • Provide customer support and respond to inquiries.
  • Improve our website's functionality and user experience.
  • Send updates about services, promotions, or events (if you've opted in to receive communications).

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as:

  • Payment processors for handling transactions.
  • Scheduling platforms for booking appointments.
  • Email or hosting providers for communication.

These third parties are required to protect your information and use it solely for the purpose of providing their services.

Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional communications at any time.
  • Request more information about how your data is used.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system is completely secure, and we cannot guarantee the absolute security of your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Smiley J Company, LLC
smileyjbusiness@gmail.com
864-517-6894

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Refund Policy

We want you to be fully satisfied with your purchase and are committed to ensuring a smooth refund process. If you are not completely satisfied, you may return your purchase for a full refund within 7 days of receipt. Please contact us to initiate a return.

Eligibility for Refunds

To qualify for a refund:

  • The item must be returned in its original condition and packaging.
  • Refunds apply to the purchase price of the item only. Shipping costs are non-refundable.

Defective or Damaged Items

If you receive an item that is defective or damaged, please contact us immediately. We will work with you to arrange for a replacement or provide a full refund, including shipping costs for the defective or damaged item.

How to Request a Refund

To initiate a return or request a refund:

  • Contact us at smileyjbusiness@gmail.com or 864-517-6894.
  • Provide your order details and reason for the return.
  • Follow the instructions provided to complete the return process.

We aim to process all refunds within 5 business days of receiving the returned item.

If you have any questions about our refund policy, please feel free to reach out. Your satisfaction is our priority!

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Shipping Policy

We are proud to offer nationwide shipping and ensure your order is handled with care. We partner with reputable shipping carriers to deliver your products safely and efficiently.

Shipping Costs

Shipping costs are calculated based on the size, weight of the package, and destination. These will be clearly displayed at checkout before completing your purchase.

Processing and Shipping Times

We strive to process and ship orders as quickly as possible. Most orders are shipped within 3 business days. Shipping times may vary depending on your location and the carrier's schedule.

Damaged or Lost Packages

While we take every precaution to ensure your package arrives safely, we are not responsible for delays, damages, or losses caused by the shipping carrier. If your package arrives damaged or is lost in transit, please contact us immediately. We will assist you in filing a claim with the shipping carrier and work to resolve the issue promptly.

If you have any questions about our shipping policy, please don't hesitate to contact us. We're here to help!

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Terms of Service

By using our services, you agree to the following Terms of Service. Please read them carefully.

  1. Lawful Use
  2. You may use our services only for lawful purposes and in accordance with these Terms of Service. Any misuse of our services for illegal activities is strictly prohibited.

  3. Right to Refuse Service
  4. We reserve the right to refuse service to anyone for any reason at any time.

  5. Modifications and Termination
  6. We may modify or terminate our services at any time, for any reason, without notice. Changes to services will be effective immediately upon posting on our website.

  7. Account Responsibility
  8. You are responsible for maintaining the confidentiality of your account information, including your password. Any activity conducted through your account is your responsibility.

  9. Limitation of Liability
  10. We are not liable for any damages, losses, or disruptions resulting from your use of our services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

  11. "As Is" Basis
  12. Our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free service.

  13. Changes to Terms
  14. We may update these Terms of Service at any time by posting the updated terms on our website. Continued use of our services constitutes acceptance of the updated terms.

  15. Contact Us
  16. If you have any questions about these Terms of Service, please contact us.

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Contact Us

We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. Our team is ready to assist you with your inquiries.

How to Reach Us

  • Email: smileyjbusiness@gmail.com
  • Phone: 864-517-6894
  • Mailing Address: Smiley J Company, LLC, 250 S. Pleasantburg Drive, Suite 132, Greenville, SC 29607

Business Hours

We're available during the following hours:

Monday to Friday: 8:00am - 5pm (EST)
Saturday & Sunday: Closed

Additional Support

For inquiries about bookings, refunds, shipping, or other policies, please refer to the relevant sections on our website or contact us directly.

We look forward to hearing from you!